Employment Status - Fixed term contract until 21 December 2018 – 21 hours per week
Award - Social, Community, Home Care and Disability Services 2010 - Level 3, Pay point 1
Location - Head Office, Level 4, 1 Horwood Place, Parramatta NSW 2150
Employment Status - Fixed term contract until 21st December, 2018 - 21 hours per week


  •  To provide settlement support (casework and community development activities) for eligible clients to promote economic and personal well-being, independence and community connectedness
  • To facilitate pathways to learning English, education pathways and employment readiness
  • To work as a member of a team and provide positive support to CMRC clients and team


  • Provide casework to the target group to identify issues that impact on the ability of the group to settle successfully
  • Conduct community consultations to identify issues that impact on their settlement and address those issue
  • Conduct one to one or in small groups, employment mentoring programs to assist clients with understanding the Australian job market
  • Conduct culturally and linguistically sensitive orientation, life skills information sessions/workshops to groups of CALD migrants and refugees to assist them to participate fully in the society and settle successfully
  • Develop and deliver a range of projects and services at the local community level to encourage opportunities for eligible clients to make social connections and participate in their community
  • Initiate and facilitate community education programs through social and support groups to develop confidence, self-esteem and life skills that disseminate information, increase knowledge about services and facilitate self-education to operate independently as soon as possible after arrival
  • Network with various service providers and local councils in the areas covered by the CMRC to raise issues identified and to work collaboratively with other services to address those issues
  • Undertake the administrative functions associated with the work performed to ensure the maintenance of current and accurate CMRC data records and compliance with DSS policies and procedures



  • Relevant tertiary qualifications in social welfare, social work or related fields
  • Demonstrated experience/ability to undertake casework and facilitate group activities

  • Demonstrated community development experience, liaison and networking with community organisations, government and non-government agencies

  • Understanding of the issues and needs of the newly arrived migrants, refugees and humanitarian entrants (in particular Arabic speaking communities from Syria and Iraq)

  • Excellent computing skills and ability to use Microsoft applications, email, etc

  • Excellent communication (written and spoken) and interpersonal skills

  • Ability to work in a team environment

  • Valid Police Check and Working with Children Check


  • Current driver’s licence and access to a comprehensively insured vehicle 

Written applications for the position should include:

  1. Resume / Cover letter

  2. Response to selection criteria outlining your experience against each of the selection criterialisted above

Applications which do not address the selection criteria will not be considered.

The successful candidate must provide a current National Police Clearance (within last 6 months) and a Working with Children Check (for employment) in order to be employed in this role.

Applications close: COB Tuesday, 7 August 2018

Submit applications to:

For questions or inquiries, please contact Aurelia Rahman, Settlement Services Manager on (02)9687 9901

CMRC adheres to the principles and practices of equal employment opportunity and workplace health and safety.