Hills Community Engagement Worker
2 positions- fixed term until 30 June 2018
3 days per week

Position Reports To - Settlement Services Manager
Employment Status - Part-time – 21 hours per week (fixed term)
Award - Social, Community, Home Care and Disability Services (SCHCADS)Level 3, Pay point 3
Location - Head Office: Level 4, 1 Horwood Place, Parramatta - Outreach: Hills Shire


Established in 1996, the Community Migrant Resource Centre (CMRC) was formed to support newly arrived migrants through the coordination, development and delivery of services that meet the specific needs of migrants, refugees and newly arrived communities. 

CMRC values and promotes the benefits of cultural diversity for all Australians, within the broader aims of national unity, community harmony and maintenance of our democratic values. CMRC is committed to a just, inclusive and socially cohesive society.


To provide high quality services, settlement information, support and advocacy to migrants and refugees in order to facilitate successful integration into the broader fabric of Australian society.


Support the development and delivery of settlement services in the Hills Shire ensuring that CMRC’s responsibilities to effectively communicate, consult and engage with stakeholders in the Hills Shire Region are fulfilled and ensuring that initiatives meet CMRC strategic plan.

To work as a member of a cooperative team and provide positive support to CMRC clients and team.


  • Support the development and delivery of settlement services in the Hills Shire, in ensuring that CMRC’s responsibilities to effectively communicate, consult and engage with stakeholders is fulfilled and ensuring that initiatives meet CMRC work plan and strategic plan.
  • Work collaboratively and in conjunction with the Partnerships and Community Engagement Coordinator.
  • Develop and implement a range of innovative, relevant and effective strategies and projects to engage the community in ongoing community development projects that address the needs identified.
  • Develop and implement projects that have been in consultation with community members, looking to enhance and maximise the level and quality of community participation and ensure reporting requirements.
  • Delivery of high level community engagement and information activities, initiatives and projects ensuring they are undertaken on time, in budget and to a high standard. Organise following projects and events:
  • To network with services in these regions and conduct culturally and linguistically sensitive orientation / life skills information sessions/ workshops to groups of NSP clients and other to assist them to participate fully and settle successfully.
  • To support projects such as International Women’s Day, Harmony Day, Refugee Week, White Ribbon Day, etc in the Hills Shire area.
  • Develop and deliver a range of projects and services at the local community level to encourage opportunities for eligible clients to make social connections and participate in their community.
  • To actively seek funding opportunities from local, regional and federal bodies to assist with service development and delivery for the target group.
  • Network with various service providers and local councils in the Hills Shire to raise issues identified and to work collaboratively with other services to address issues identified.
  • Represent CMRC at various networks and interagency meetings - Hills Multicultural Network, Hills DV Prevention Committee
  • Undertake the administrative functions associated with the work performed to ensure the maintenance of current and accurate CMRC data records and compliance with DSS policies and procedures 


  • Capacity to identify and develop new programs and services in line with community needs and effective community development processes
  • Knowledge of referral and resource options including an awareness of developments and trends in the community sector is required
  •  Well-developed problem solving / analytical and time management skills
  • Demonstrated high level of interpersonal skills for communication, negotiation, advocacy, mediation and the provision of advice and guidance to CALD clients
  • Ability to engage, network and build effective relationships with a variety of local government, councils, other community organisations, service providers and employers
  • Good written communication skills are required for writing work/case plans, reports, assessments and project documentation
  • Proficient in the use of the Microsoft Outlook, Excel, Word and PowerPoint
  • Access and use of reliable car and holder of valid NSW driving licence

Written applications for the position should include:

1. Resume/Cover letter
2. Response to selection criteria outlining your experience against each of the selection criteria listed above

Applications which do not address the selection criteria will not be considered.

The successful candidate must provide a current National Police Clearance (within last 6 months) and a Working with Children Check (for employment) in order to be employed in this role.

For more information about CMRC please go to www.cmrc.com.au

Applications close: COB Friday, 6 October 2017
Submit applications to: admin@cmrc.com.au

CMRC adheres to the principles and practices of equal employment opportunity and workplace health and safety.