Operating under a hubs model, the Settlement Services Project (SSP) is designed to respond to the needs of newly arrived migrants, refugees and humanitarian entrants experiencing difficulties in accessing mainstream services. 

The hubs are designed to address the needs and issues of the specific categories they were established for, they are: 

Women's Hub
Youth Hub
 Employment Hub

Casework and settlement information is given to newly arrived migrants, refugees and humanitarian entrants to assist them with transition into their new environment, become self-reliant and participate equitably in the Australian society as soon as possible after arrival.  The provision of services is done under three service types: orientation to Australia, community development and integration.

The project endeavours to generate and build community leadership, enhance participation in all aspects of life in Australia and a shared community vision.  

Services the project provides include

1. Casework
2. Referral Services
3. Education & Training
4. Employment Assistance & Workshops
5. Arts Programs
6. Sports Programs
7. Camps
8. Emergency/Crisis services (food hampers, electricity vouchers, etc)
9. Migration Advice
10. Support services and capacity building for communities 

For service providers, to refer a client please fill out our referral form


To access services and find out more information generally

Contact - Aurelia Rahman
Settlement Services Manager, Western and Northern Region
02 9687 9901