Youth employment innovation officer

Employment Status- Full-time – 35 hours per week
Award- Social, Community, Home Care and Disability Services 2010- Level 4, Pay point 1
Location- Head Office: Level 4, 1 Horwood Place, Parramatta
Start Date- August 2018


To provide high quality services, settlement information, support and advocacy to migrants and refugees in order to facilitate successful integration into the broader fabric of Australian society.


To establish a transition to work program, Work Ready, with employers for job seekers aged 15-25yrs from a refugee background.

To increase registration of eligible youth clients into YTSP, and provide tailored support and employability skills for all Work Ready participants.

To broaden the employment opportunities for youth, through innovative and creative job creation solutions.

To promote the benefits of diversity within a workplace/industry.

To support the four pillars of the YTSP, which addresses Federal Government priorities for youth settlement - promote education,\ employment and positive social engagement and participation by the client target group.


  • Provide a full suite of trauma-informed, employability skill support to YTSP clients with a focus on confidence building, English language support and enhanced tech literacy

  • To co-design with youth, innovative employment initiatives such as small business incubators, start-ups and disruptive employment platforms

  • To establish, build and maintain relationships with key stakeholders in the employment space, such as JSAs, DHS, industry bodies and employers.

  • Provide structured, supported and inclusive local work experience placements for clients, by implementing purposeful programs that meet individual needs and provides opportunities for decision-making and choice.

  • Develop mechanisms to support clients and employers post-placement

  • Provide employment outcomes for clients who have completed job readiness programs and are deemed able to transition into the workforce, and have developed sufficient skills and confidence to secure and sustain employment

  • Advocate with business / industry networks, and other relevant stakeholders, in regards to LWE / employment places for youth clients from refugee backgrounds

  • Provide job readiness workshops where necessary

  • Work in collaboration with the entire YTSP team, in regards to being responsive to clients’needs and always working toward positive client-centred outcomes


  • Tertiary qualifications or related experience

  • Sound experience working with youth from refugee backgrounds (preferably in employment support area)

  • Demonstrated understanding of trauma-informed practice

  • Strong networks with community / employment sectors & youth referral agencies

  • Experience in developing strong and collaborative working relationships with employers, start-up spaces and disruptive employment platforms

  • Demonstrated ability to be creative and innovative, with a strong client-outcome focus

  • Pro-active and solution focused


  • Multilingual 

Written applications for the position should include:

  1. Resume / Cover letter

  2. Response to selection criteria outlining your experience against each of the selection criteria

    listed above

Applications which do not address the selection criteria will not be considered.

The successful candidate must provide a current National Police Clearance (within last 6 months) and a Working with Children Check (for employment) in order to be employed in this role.

Applications close: COB Monday, 30 July 2018

Submit applications to:

CMRC adheres to the principles and practices of equal employment opportunity and workplace health and safety.